Please queue outside the building, in the swimming queue, at your allotted time. During this session you are able to come at any time within the session. A member of staff will come out and check you in at the start time or you can check in at the pool reception after the start time. Please be mindful that customers on our caravan site may still be asleep and that sound carries from the queuing area and car parks.

The session will finish at 8.55am and all need to be out of the facility by 9.00am. You will not be able to remain in the facility after the session ends so if you want to get changed or use the toilet/shower facilities available please leave enough time to do this before the session ends.

 Please follow the instructions of our staff and any additional signage throughout your visit. Changing facilities, showers and toilets are available on poolside, indoor changing rooms or we have a disabled changing room internally. Please note our indoor changing room will close at 8.30am on this session so please take your belongings onto the pool side.

Please note that all tickets are non-refundable and non-tranferable. Every person wanting to enter the facility needs to have a ticket-there is no discount available for spectators.

General swim sessionOctober Half Term 2024. Please have a copy of the confirmation email on your phone or a printout to hand.

Once booked you can turn up at any time during this session.

 We would like to ask that you are as respectful of others as possible. We have changing cubicles, showers and toilets on poolside but would continue to advise you to arrive swim ready and where possible not need to use the facilities.

This session runs from 10.00am until 12.00pm.

Please note that all tickets are non refundable and non tranferable. Every person wanting to enter the facility needs to have a ticket-there is no discount available for spectators.

Visitors aged under 11 years old fall under our Safe Swim Policy, which can be found here. Please check this carefully as we dont want to have dissapointed customers not able to swim should they not be on the correct ratios.