Please queue outside the building, in the swimming queue, at your allotted time. During this session you are able to come at any time within the session. A member of staff will come out and check you in at the start time or you can check in at the pool reception after the start time. Please be mindful that customers on our caravan site may still be asleep and that sound carries from the queuing area and car parks.

The sessions will finish at 7.30am or 8.45am and all need to be out of the facility by 8.45am. You will not be able to remain in the facility after the session ends so if you want to get changed or use the toilet/shower facilities available please leave enough time to do this before the session ends.

 Please follow the instructions of our staff and any additional signage throughout your visit. Changing facilities, showers and toilets are available on poolside, indoor changing rooms or we have a disabled changing room internally. Please note our indoor changing room will close at 8.45am on these session so please take your belongings onto the pool side.

Please note that all tickets are non-refundable and non-tranferable. Every person wanting to enter the facility needs to have a ticket-there is no discount available for spectators.

Please queue outside the building, in the swimming queue, at your allotted time. During this session you are able to come at any time within the session. A member of staff will come out and check you in at the start time. Please be mindful that customers on our caravan site may still be asleep and that sound carries from the queuing area.

You will have 1 hour. The session will finish at 7.30am or 8.45am depending on the session which you have booked and all need to be out of the facility by 7.30am or 8.45am.. You will not be able to remain in the facility after the session end so if you want to get changed or use the toilet/shower facilities available please leave enough time to do this before the session end.

 Please follow the instructions of our staff and any additional signage throughout your visit.Swimmers should come ready and where possible not need to use the toilet or changing facilities. These are availble on poolside or we have a disabled changing room internally. Can we politely ask that should anyone require the disabled facilities they let us know in advance so that we can carry out a clean before your arrival..

We all know how important swimming is as a life skill. However, we appreciate that a typical swimming pool environment can be off-putting for some. We want to offer some specialised swimming sessions that create an environment with far less sensory stimulation than during our typical general swimming sessions. The changing facilities will not have any music playing, where natural light permits we will keep fluorescent lighting turned off. Our lifeguards and staff members won’t use whistles to communicate. The session is open to whole families and carers swim for free (when accompanying someone who requires a carer). We have limited the number of people to 20 for this session, which will run from 8.30-9.30am. The evening session will run from 6.30pm to 7.30pm.  We will have our Village changing room open for this event. Please note there is only 1 disabled changing room within the facility and 3 family changing cubicles within the village changing room and plenty of large changing cubicles on poolside.