Please queue outside the building, in the swimming queue, at your allotted time. During this session you are able to come at any time within the session. A member of staff will come out and check you in at the start time or you can check in at the pool reception after the start time. Please be mindful that customers on our caravan site may still be asleep and that sound carries from the queuing area and car parks.

The session will finish at 8.55am and all need to be out of the facility by 9.00am. You will not be able to remain in the facility after the session ends so if you want to get changed or use the toilet/shower facilities available please leave enough time to do this before the session ends.

 Please follow the instructions of our staff and any additional signage throughout your visit. Changing facilities, showers and toilets are available on poolside, indoor changing rooms or we have a disabled changing room internally. Please note our indoor changing room will close at 8.30am on this session so please take your belongings onto the pool side.

Please note that all tickets are non-refundable and non-tranferable. Every person wanting to enter the facility needs to have a ticket-there is no discount available for spectators.

Advance bookings for our General Swim Day 2024 are advised that they must arrive at the pool within the first hour of the session to guarantee queue jump entry. Anybody with an advance ticket purchased here arriving after the first hour of the session may be asked to queue due to safe capacity constraints and the ticket will not qualify for queue jump so you will need to wait in the queue.

When arriving at Jubilee Park please follow the signs for advanced ticket queue. Advanced tickets will be checked and allowed through before those without advanced tickets. Please have a copy of the confirmation email on your phone or a printout to hand.

We would like to ask that you are as respectful of others as possible. If you would like a quieter session please consider an adult only session or one of our shorter general swim sessions, which we limit the numbers in. We have indoor and outdoor changing cubicles, showers and toilets.

This session will have a lane in for anyone wishing to swim lengths.

The session will finish at 17.15 Mon-Sat. You must have left the facility completly by this time. Should you require longer to leave the facility then you must finish your session in a suitable time to have left by 17.15. We will typically clear the pool at 17.10pm but reserve the right to clear the pool earlier on busy days.

Please note that all tickets are non refundable and non tranferable. Every person wanting to enter the facility needs to have a ticket-there is no discount available for spectators.

Visitors aged under 11 years old fall under our Safe Swim Policy which can be found here. Please check this carefully as we dont want to have dissapointed customers not able to swim should they not be on the correct ratios.

General swim session 2024. Please have a copy of the confirmation email on your phone or a printout to hand.

Once booked you can turn up at any time during this session.

We may be operating with part of the pool cordened off for swimming lessons/pool hire and a lane in for anyone wishing to swim lengths. We would like to ask that you are as respectful of others as possible. We have changing cubicles, showers and toilets on poolside and indoors.

This session runs from 5.30pm until 7.25pm Mon to Fri and Sunday 4.00pm until 6.00pm.

Please note that all tickets are non refundable and non tranferable. Every person wanting to enter the facility needs to have a ticket-there is no discount available for spectators.

Visitors aged under 11 years old fall under our Safe Swim Policy, which can be found here. Please check this carefully as we dont want to have disappointed customers not able to swim should they not be on the correct ratios.